Privacy Policy
NoboGhat is dedicated to safeguarding the privacy and personal data of farmers, traders, boat owners, and vessel operators utilizing our digital inland water logistics network across Bangladesh.
Overview and Scope of Service
NoboGhat Technologies Ltd. ("NoboGhat", "we", "our", or "us") operates the website and digital logistics platform connecting agricultural producers, cargo merchants, and licensed vessel operators along the inland river corridors of the People's Republic of Bangladesh.
This Privacy Policy establishes our protocols regarding the collection, transmission, processing, and retention of personal data collected through our web portals, API services, and mobile-optimized interfaces in compliance with the Digital Security Act, Information & Communication Technology (ICT) Act 2006, and relevant regulatory guidelines issued by the Bangladesh Inland Water Transport Authority (BIWTA).
Information We Collect
A. Identity & Contact Information
Full name, verified mobile phone number, email address, physical district/ghat location, and user role classification (Farmer, Trader, Boat Owner, or Logistics Administrator).
B. Cargo & Shipment Declarations
Cargo weight (in kilograms/tons), product categories (e.g. Agricultural Produce, Raw Materials, Manufactured Goods), declared shipment value, loading ghat, and port of discharge.
C. Vessel & Maritime Records (Boat Owners)
Vessel registration ID, carrying capacity, BIWTA safety clearance certificates, master mariner contact details, and voyage departure schedules.
How We Use Your Data
Your data is exclusively collected and processed for genuine logistical operations, cargo matching, and platform security:
- Cargo Space Allocation: Matching declared agricultural freight with available vessel deadweight tonnage along active river corridors.
- Automated Invoicing & Rate Calculation: Computing per-kilogram freight rates, government dockage surcharges, and electronic receipts.
- Voyage Notifications: Delivering automated transaction updates via SMS, email, and dashboard telemetry when boats depart or arrive.
- Fraud Prevention & Dispute Redressal: Validating transactions against duplicate bookings or malicious capacity claims.
Payment Gateway & Financial Security
NoboGhat does not capture, store, or process raw credit card credentials, debit card CVV codes, or bKash mobile banking PIN numbers on our web servers.
All electronic payments are transacted through licensed payment service providers approved by Bangladesh Bank:
- SSLCommerz: Secured via 256-bit SSL encryption and fully compliant with PCI-DSS standards for credit/debit card transactions and internet banking.
- bKash Direct Gateway: Secured using official tokenized authentication with multi-factor SMS OTP confirmation.
User Data Rights & Account Deletion
You retain complete autonomy over your personal data on NoboGhat:
Right to Review & Rectify
Update your mobile number, legal business name, and profile details anytime directly from your dashboard settings.
Right to Account Deactivation
Request permanent account closure and anonymization of your profile through our support desk with zero lock-in.
Data Protection & Privacy Officer
If you have questions, inquiries, or legal representations regarding our data privacy practices, please contact our designated Data Protection Officer: